Retailers are now able to compete with other e-commerce giants.
The first ever all-channel commerce platform hosted through managed service was introduced at the 101st Annual Retail Convention and Expo. According to an article in Retail Solutions Online, this solution: Red Prairie Commerce Cloud, integrates several software modules on a single enterprise platform in the cloud. These applications include:
- Store center
- Call center
- Business intelligence
- Embedded order management
To further elaborate, Red Prairie Commerce Cloud connects global supply chain to the store network and online presence that will aid retailers in providing excellent customer experience, regardless of the touchpoint used such as web, mobile web, call center interface, interactive consumer products, etc.
Cloud technology has reached the retail industry as new quick, resourceful and adaptable commerce platforms are being offered to e-business professionals.
Find out what other new features that Red Prairie Commerce Cloud has in store for e-retailers, visit Retail Solutions Online.