Network & Data Center Specs

We know that every second your network is down you're losing opportunities, revenue and the confidence of your users and visitors. So with that in mind, we designed and built our network to focus on uptime, and created an aggressive Service Level Agreement (SLA) to show just how much we believe in our network.


  • To provide the highest possible resiliency in the flow of data to and from our data centers, we partner with multiple global network providers.
  • Every fiber carrier must enter our data centers through diverse routes. This is to protect you from complete service failures caused by an unlikely physical network cut.
  • You get fast and reliable network connectivity because the state-of-the-art network management system monitors route efficiency and end-user performance, automatically improving the network's topology and configuration in real-time.
  • The network's configuration guards against any single points of failure at the shared network level.
  • Our network partners continually work with us, creating ever-improving ways of monitoring and securing our network.


With GMO Cloud, you can freely set up the bandwidth for each virtual machine instance generated. All plans provide up to 100Mbps free bandwidth, which can be freely adjusted using the Cloud Console (Maximum bandwidth: 512 Mbps). For local networks, bandwidth is free up to 512Mbps.

Global Network

USA Location Japan Location Malaysia Location
Bandwidth(up to 100Mbps)(*1) Free Free Free
Additional Bandwidth
(100Mbps - 512Mbps)(*2)
$0.012/1Mbps /h
$8.64/1Mpbs /m
$0.012/1Mbps /h
$8.64/1Mpbs /m
$0.016/1Mbps /h
$11.52/1Mpbs /m

Local Network

USA Location Japan Location Malaysia Location
Bandwidth(up to 512Mbps) Free Free Free

(*) Use Cloud Console to manage all features listed above.
(*) Auto Scale and load balancer functions are incompatible with Windows OS.
(*1) Malaysia location is up to 10Mbps.
(*1) You can set the port speed up to 100Mbps (10Mbps) per VM without charge.
(*2) Malaysia location is 10Mbps - 50Mbps.
(*2) You can set the port speed a maximum of 512Mbps (50Mbps) per VM.

IP Address

One global IP address provided free-of-charge for every pack contracted, with option of increasing to 32 on both local and global ends. Local IP address can be used free-of-charge.

IP Address Number

  USA Location Japan Location Malaysia Location
Global End One free for each contract
maximum of 32 can be set
One free for each contract
maximum of 32 can be set
One free for each contract
maximum of 5 can be set
Local End No upper limit No upper limit No upper limit

IP Address Pricing

  USA Location Japan Location Malaysia Location
Global IP Address $0.0027/IP /m
$0.0027/IP /m
$0.0038/IP /m
Local IP Address Free Free Free

Our Data Centers

Physical Security

The physical security is controlled and maintained with interior/exterior building surveillance and a 24/7 manned security check point.

Only authorized data center personnel are granted access credentials to our data centers. No one else can enter the production area of the datacenter without prior clearance and an appropriate escort.

Every data center employee undergoes multiple and thorough background security checks before they're hired.

Critical Infrastructure Environment

The HVAC (Heating Ventilation Air Conditioning) system on all data centers is configured N+1 redundancy, ensuring that a duplicate system immediately comes online should there be a HVAC system failure.

All the air in our data centers are circulated and filtered to remove dust and contaminants.

The fully integrated fire detection and suppression system is implemented, designed to provide early warnings against the risk of fire and minimise the levels of damage should a fire ignite

Conditioned Power

In the event of a commercial power outage, the critical IT load will be protected with aUPS system.

The UPS system is configured as N+1 redundant, with instantaneous failover if the primary UPS fails.

If an extended utility power outage occurs, our routinely tested, on-site generators can ensure the continuous power supply.

Core Routing Equipment

The high-end, enterprise-class routers are deployed to meet the customers’ demand for the high speed connectivity.

Fiber carriers enter our data centers at multiple points to ensure the resiliency for the physical cut.

Network Technicians

We require that the networking and security teams working in our data centers be certified.

Our Certified Network Technicians are trained to the highest industry standards and are thoroughly experienced in managing and monitoring enterprise level networks.

Data Center Locations


Situated in the heart of San Jose, California (Silicon Valley) this data center is connected to the Internet through Tier1 providers.


Our Tokyo building fully conforms to the strict New Earthquake-Resistance Standards (up to intensity 6 on the Japanese seismic scale) and is situated on a site awarded a "AAA" risk assessment rating.


Situated in Malaysia's capital, Kuala Lumpur with multiple backbones from Tier 1 ISPs which allow global reach and fantastic QOS. It is the only IP transit service in Malaysia that provides SLAs.