Support

Reliable Customer Support

Our attentive technical support professionals are ready to handle your system, configuration or operation inquiries via phone and email. This service can be used any time for free.

E-mail supportus@gmocloud.com
Phone 855-466-4678 (US & Canada)
+1-855-466-4678 (international)
Support Website support.gmocloud.us

Task outsourcing also possible!

Our team of dedicated engineers can handle any task required for your Cloud system operations for an additional fee including: data transfer, account setting configuration and investigation of potential unauthorized access. For details, see our Add-on Services page.

Extensive support content including manuals

GMO Cloud also provides manuals which guide users on the use of Cloud Portal and explain how to use Cloud computing. Moreover, our FAQ covers numerous contract-related questions and technical issues. This support content can also be viewed from the Cloud Portal.