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Cloud-Based Bank ATMs Demonstrated at VMWorld

Cloud-Based Banking
As an illustration of yet another way that cloud computing and virtualization is moving out of the traditional datacenter and into the middle of business, Diebold ran a demonstration of a cloud-based bank ATM at this year’s VMWorld conference in Las Vegas. The prototype is the world’s first development of cloud technology for an ATM machine and uses virtualization for remote servers that replace the standard built-in computing resources. These changes will give the ATM machines more reliability and security while at the same time reducing complexity.

Diebold Vice President and Chief Technology Officer Frank A Natoli Jr. called the machine a “game changer” and just part of the Diebold roadmap towards even more efficiencies through cloud-based technology in cash machines and self-service kiosks. With this move, Diebold is looking to build on its reputation for innovation by delivering to the financial retail market improved operational efficiency and enhanced security that will help them retain and grow their customer base through optimal customer experiences.

These new virtualization ATMs will no longer need an individual on-board computer as each terminal will be tied into a fleet to deliver centralized computing. This will allow the single physical server in the cloud to provide a variety of resources to a multitude of “virtual” ATMs, resulting in consolidation and sharing of resources for greater efficiencies.

More importantly for banking, security will be enhanced with this consolidation as it will allow the creation of a single secure datacenter with a secure location for IP addresses. This development to improve security and mitigate fraud while delivering the optimum customer experience provides a powerful combination of innovation and technology. Diebold is currently seeking to recruit banks for initial setups as part of the upcoming proof-of-concept study.

Natoli named this advancement as a major milestone for the company. “Virtualization will fundamentally change the way Diebold – and its customers – deploy solutions to the marketplace. It enables unified management of a wide array of services and paves the way for orchestration of multiple channels.”

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