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12.21.2012What Can Rendering Service Market Get From Cloud Computing?
12.20.2012Penetrating the Japanese Social Gaming World With the Help of Japanese Social Gaming Companies
12.19.2012Cloud-Based Rendering – the Logical Next Step for Render Farms
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02.23.2012
An article in Data Center Dynamics reported that in 2011, telecommunications companies went on an acquisition spree. Some prominent examples were cited and explained how these acquisitions were strategically positioned to benefit both telco and cloud service firm:
Researchers from Tier1 saw this as the telcos’ way to keep more of the traffic within their own network. This also gives them an opportunity to compensate for falling revenues from traditional voice services.
What do cloud companies get in return? – They will have access to larger customer pools. Furthermore, Telcos chose to retain their brands and allowed them to lead the charge on the data services market – meaning, they can still direct the cloud strategy.
What are the other reasons why these acquisitions were considered mutually-beneficial relationships? Find out by reading the full article at Data Center Dynamics.
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02.22.2012
Due to the growing popularity of cloud benefits to businesses, Wall Street firms’ adoption of third party cloud-based services is expected to grow this year.
Wall Street Technology included in its article in NY Convergence, views of key people from some financial sector-focused cloud providers namely:
It leads to the conclusion that the private cloud is quite the appealing technology that allows Wall Street firms to lower their cost in infrastructure and maintenance and no longer requires technology refresh. Most importantly, perhaps, is the cloud’s “burst-ready” capability that goes well with the industry’s increasing market volatility.
The private cloud is indeed the direction that these firms are steering towards, but is there any case for public cloud adoption when it comes to Wall Street? Read the full article and find out at NY Convergence.
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02.21.2012
A cloud customer service organization must now be aware on how it plans to achieve customer satisfaction. Author and Sales Logistix CEO, David Taber, writes in an article in CIO.com, his insights on how customer service should no longer be operated solely on conventional processes and instead, throw into the mix modern methodologies such as social media or an intuitive customer support application.
The article gives social media much weight on its influence in today’s customer service discipline. If an organization does not pay attention, a simple customer dissatisfaction may turn into a web firestorm that can be magnified through social media and can take this to a global scale within hours.
To prevent this, the author gave some guidelines on how to act on this and to what extent should social network be used for customer service and when traditional ways become necessary:
Although most customers rely greatly on social media, there are limitations and firms need to be aware as well.
Read the full article and find out the rest of the recommendations on how to enhance cloud customer service at CIO.com.
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02.20.2012
Cloud computing is said to be the SMBs’ “secret weapon” for success.
An article in Microsoft Dynamics blog entitled, “The Small Business Revolution” does not only emphasize the abundance of benefits that cloud computing offers, which ultimately gives SMB’s:
The emphasis of this article is on the transformation from a traditional to a leaner model where computing power is delivered as a service. That now, small businesses having access to Fortune 500 network infrastructure and enterprise-class application and software becomes possible.
In what other aspects does cloud computing empower small businesses? Visit Microsoft Dynamics blog and read the rest of the article to find out how this new technology improves business processes and at the same time, drives them towards efficiency.
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